Privacy Policy

Privacy Policy

Last updated: January 4, 2025

Introduction

Welcome to Quiltus ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered quilting pattern generation service.

Information We Collect

Information You Provide to Us

  • Account Information: Name, email address, username, and password when you create an account
  • Early Access Registration: First name, email address, and quilting experience level
  • Survey Responses: Quilting technique preferences, challenges, and pricing feedback
  • Payment Information: Billing details processed securely through third-party payment processors
  • Communications: Messages, feedback, and support requests you send to us

Information We Collect Automatically

  • Usage Data: How you interact with our service, features used, and time spent
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience

Images and Content You Upload

  • Photos: Images you upload to generate quilt patterns
  • Generated Patterns: AI-created quilt patterns based on your uploads
  • Project Data: Your saved projects, preferences, and customizations

How We Use Your Information

We use your information to:

  • Provide Our Service: Generate AI-powered quilt patterns and maintain your account
  • Improve Our AI: Train and enhance our pattern generation algorithms (images are anonymized)
  • Customer Support: Respond to your questions and provide technical assistance
  • Communication: Send important updates, early access notifications, and promotional content (with your consent)
  • Analytics: Understand usage patterns to improve our service
  • Legal Compliance: Meet our legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our service (hosting, payment processing, analytics)
  • AI Training Partners: Anonymized image data may be used to improve AI models (no personal identifiers included)
  • Legal Requirements: When required by law, legal process, or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Data transmission and storage are encrypted
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Security practices are regularly reviewed and updated
  • Industry Standards: We follow industry-standard security practices

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

To exercise these rights, contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential Functions: Enable core website functionality
  • Analytics: Understand how you use our service
  • Preferences: Remember your settings and preferences
  • Marketing: Deliver relevant advertisements (with your consent)

You can control cookies through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your information for as long as necessary to provide our service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

For data protection matters in the EU, you may also contact our Data Protection Officer at [email protected].